Document safely
Avoid climbing onto a damaged roof. Photograph visible conditions from the ground or other safe locations and keep records of the event.
Get a professional evaluation
The extent of damage should be assessed by qualified professionals who can explain whether the roofing system can remain in service or whether replacement is appropriate.
Compare the full scope
If replacement is proposed, compare materials, tear-off, decking terms, flashing, ventilation, permits, cleanup, warranties, and payment terms in writing.
Roofing Help USA note: This site focuses on roof replacement and new roof installation. It does not present Roofing Help USA as the contractor performing the work.